Delivered Outcomes

Some of Our Key Delivereables

Private Hospital – Digital Agenda

£400k p.a. of Operational Efficiency saving identified throughout process to feed digital agenda.
£1.3m p.a. of additional revenue identified through the process in Missed Charges and Increase in Theatre Utilisation

Inventory Management, Invoice Pay & Data Program – Hospital

Program of efficiency projects in key areas of the business to build a self-sustaining process to enable KFM to review current and future focus areas.
£236k p.a. Cost Avoidance through improved Order Approval process and scrutinisation.
£370k of operational efficiency identified for release across program
Implemented agile continuous improvement mode - reduced errors, Improved accuracy in data.

Contract Bid & NHS Cleanliness Standards - Hospital

Project managed the delivery of NHS National Standards Cleanliness 2021 across the Trust.
Bespoke cleaning model - 10% hours reduction across targeted areas – £218k p.a. saving.
Revised cleaning specification in-line with new national standards of cleanliness 2021.
De-Risked the existing policy whilst maintaining NHS requirements.

Estates and Facilities Review – University

Amalgamation of Managers based on m2 and occupancy benchmark to release Building Managers - £65k p.a. saving
10% Increase in cleaning productivity - £164k p.a. Saving.
Identified 50% of sub-contracted work to bring in house-£200k p.a

Service Contract Review – Highway Infrastructure

Improvement in the monthly TfL WIP position of £971k,
18-day reduction in the TfL Days Sales Outstanding.
19% improvement in the TfL cashable position. Benefit equivalent to £1.09m per month
17% improvement in the TFL GAP position. Benefit equivalent to £378k per month

Sterile Services Review – Hospital

Identification of 20 WTE clinical time to be removed from the process - £749k p.a. (resource back into patients)
Bespoke staffing delivery model with required hours and WTE against each step of the process.

Social Housing– Contract Turnaround including various Rapid Improvement Events (ROI 3:1)

£1.2m savings pa delivered including repair engineers average jobs per day increased from 2.1 to 3.6.
26% reduction in electrical material costs by changing supplier and overdue jobs reduced from 700 to 150 in 120 days.
Gas engineers first call servicing increased from 25% to 75% in 26 weeks.

Implementation of a QMS

Developed a Quality Management System for the UK facility.
Developed operational standards
Interactive Management KPI suite for the senior management team.

Biopharma- Volunteer Recruitment – Understanding and improving the volunteer recruitment ratio (ROI 9:1)

Understanding root causes for costly volunteer drop off. (80% from questionnaires & 62% from 1st interview)
Identifying opportunities to improve from 2 in 1000 to 3 in 1000 leads.

Manufacturing Factory – Increase output and productivity to meet demand (ROI 8:1)

23% increase to product output at no additional cost in 7 months.
Minutes per unit reduced by 46% in 7 months.

Mental Healthcare – Workforce Planning Programme Delivery (ROI 8:1)

Evidence based staff planning for 4000 staff including 72 wards to deliver £4.2m self funded investment in nursing.

Local Authority– Highways contractor performance improvement (ROI 5:1)

Supported Exec to work with key supplier to improve performance around risk and reduced costs by £1.2m.

Logistics Warehouse– Rapid Improvement Event (ROI 8:1)

High staff engagement over 13 weeks at 1 of 83 warehouses where the product retrieval time was improved by 32%.
Opportunity cost reduction of £121k + £62k agency cost reductions pa in addition to £376k revenue that was previously missed.

Specialist Cleaning– Rapid Improvement Event & Project Management Delivery (ROI 6:1)

Project delivered over 26 weeks including 37% labour cost reduction and revenue increased by 5.1%.

Social Housing– Contract Turnaround including various Rapid Improvement Events (ROI 3:1)

£1.2m savings pa delivered including repair engineers average jobs per day increased from 2.1 to 3.6.
26% reduction in electrical material costs by changing supplier and overdue jobs reduced from 700 to 150 in 120 days.
Gas engineers first call servicing increased from 25% to 75% in 26 weeks.

Facilities Management - Cleaning – Contract Retention & Development of new Operational Model (ROI 10:1)

Unique operational model created to work across 300 UK retail stores delivering a 14% cost reduction.

SAP Improvement – Maximising existing systems and technology (ROI 2:1)

Short high impact engagement to focus on improving front line operations experience with SAP through process re-engineering, staff development and targeted system enhancements. Delivered 70 Champions, 8 Super users & guide.

Managing Director, Freedom Leisure

‘’We were delighted to work with Tony and his team from Attak Performance on two of our major contracts where we needed to deliver improvements to financial performance. The Attak consultants formed a project team with our local management and spent time thoroughly understanding the ‘Current State’ of our operation before facilitating our management teams to come up with proposals for how performance could improve going forward as part of a ‘Future State’ solutioning exercise. Implementation was continuous from point of identification helping the process live up to its billing as a ‘rapid Improvement Event’ The process really engaged the teams, was collaborative and most importantly provided a high confidence level that the suggested improvements will be delivered to financial performance. We are now discussing a further engagement with Attak at another of our contracts’’

Get in Contact

For more infomation on our services, products, joining the team, or would like to provide feedback - please use the relevant details below

T: 01245 633931 M: 07777 503 5631 E: enquiries@attakperformance.com